Frequently Asked Questions
Q: How do I begin the process for certification?
A: The first step is to obtain a current copy of the Candidate Bulletin. You can download the pamphlet at the Candidate Bulletin webpage. For a paper copy, call ICC at 1-888-ICC-SAFE.
Q: How do I sign up to take the exam?
A: Before registering for an exam, be sure to review the Candidate Bulletin. Computer based format exams are scheduled by calling the Pearson VUE at 1-800-275-8301 (Pearson VUE is a professional testing agency that administers test(s) for ICC). See the Candidates Bulletin for full information on exam payment, cancellation policy, and location and date availability. Pencil and paper format exams can be scheduled online.
Q: When can I take the exam?
A: Person VUE offers the computer based format exam at various sites located throughout Washington State, Tuesday through Saturday. ICC offers paper/pencil format, currently available only in Bellevue, WA.
Q: Can I reschedule or cancel my exam?
A: Refer to the Candidate Bulletin for Computer based exam and Paper/Pencil exam cancellation/rescheduling information. Refunds differ, be sure to read the bulletin!
Q: Can I get my results over the phone?
A: No. Due to a Student Privacy Act, ICC cannot release any results over the phone.
Q: When do I receive my results?
A: All paper/pencil results are mailed within 4 weeks of the test date. Computer exam results are given immediately on site.
Q: Are there any practice exams or courses to study for the exam?
Q: How often can I take the exam?
A: During any six (6) month period and for any one certification category, you may take the exam using the CBT method a total of two (2) times, if necessary, to pass the exam. Taking the examination in one category has no effect on testing for the six-month period for another category. Candidates who choose the paper and pencil administration method may take the same exam at each administration, if they so choose.